Terms of service


Welcome to Miss Lami. By using our website and placing an order, you agree to the following terms and conditions.

Products

We specialise in preloved fashion. As our items are pre-owned, some may show signs of wear. Any significant flaws or imperfections will be clearly described and/or photographed in the product listing.

All items are subject to availability. Due to the nature of preloved fashion, most items are one-of-a-kind and cannot be replaced once sold.

Product Information

We make every effort to accurately describe and photograph our items. Colours may vary slightly depending on your screen settings and device.

Measurements are provided where possible and are taken with the garment laid flat in inches. Customers are responsible for checking measurements before purchasing.

Pricing and Payment

All prices are listed in GBP (£) and are subject to change without notice.

Payment must be received in full before an order is dispatched.

Shipping

Orders are usually processed within 1–2 business days. Delivery times are estimates and may vary depending on location and circumstances outside our control.

Returns and Refunds

Please refer to our Returns & Refunds Policy for full details regarding returns, refunds and eligibility.

Limitation of Liability

Miss Lami shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at hello@misslami.co.uk  and we will be happy to assist.